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KVKK Disclosure Notice

Disclosure on processing personal data under Turkish Personal Data Protection Law No. 6698 (KVKK).

Sections
8
Version
1.0
Legal Pages
Privacy Policy Terms of Service KVKK
On this page
Data Controller Personal Data We Process Purposes of Processing Legal Grounds for Processing Data Transfers Retention Periods Your Rights Under KVKK How to Submit a Request
Section 01

Data Controller

Under Law No. 6698 on the Protection of Personal Data ("KVKK"), your personal data is processed by the data controller identified below.

Data Controller: DigitalKernelSoftware
Contact: [email protected]
Business scope: Web design, managed hosting infrastructure, server operations, and software development services

This notice applies to personal data processed through our website (digitalkernelsoftware.com), quote/contact forms, client communications, and service delivery workflows.

Section 02

Personal Data We Process

We process only the personal data required to deliver services and respond to requests:

Data CategoryExamplesCollection Method
Identity DataName, surname, company nameQuote forms, email communication
Contact DataEmail address, phone numberQuote forms, contact forms
Project DataWebsite URL, requested service, scope notes, budget rangeQuote forms
Technical DataServer access details (when shared for migration/setup)Service delivery process
Transaction DataInvoice details, payment confirmationsService contracts
Usage DataPage views, browser type, anonymized IP addressSite analytics (if enabled)

We do not process special categories of personal data (such as health, biometric, or political data).

Section 03

Purposes of Processing

Your personal data is processed for the following purposes:

  • Responding to quote requests and project inquiries
  • Scoping, delivering, and documenting services
  • Issuing invoices and tracking payments
  • Sending service updates, scheduled maintenance, or outage notifications
  • Maintaining records required by Turkish tax and commercial regulations
  • Complying with legal obligations

Your personal data is not used for third-party marketing, is not sold or rented, and is not used for automated profiling or decision-making.

Section 04

Legal Grounds for Processing

Your personal data is processed under Articles 5 and 6 of KVKK based on the following legal grounds:

  • Contract necessity: Data required for preparing service agreements, delivering projects, and billing operations.
  • Legal obligation: Records and documents required by Turkish tax and commercial law.
  • Legitimate interest: Anonymized analytics used to improve service quality and reliability.
  • Explicit consent: Where none of the above legal grounds apply, processing is based on your prior explicit consent.
Section 05

Data Transfers

Your data may be shared with a limited set of trusted providers only to the extent strictly required for service delivery:

  • AnchorUptime: Site URLs and alert emails for Kernel Uptime subscribers (uptime monitoring purpose only).
  • Email service providers: Infrastructure used for notifications and invoicing emails.
  • cPanel / Plesk / LiteSpeed: Infrastructure tools used for server operations.

No data sharing is made with advertising networks, marketing platforms, or social-media trackers.

Cross-border transfer: Data may be stored on servers in Turkey and the EU. Where cross-border transfer applies, safeguards under KVKK Article 9 are implemented.

Section 06

Retention Periods

Personal data is retained only for the period required by processing purpose and legal obligations:

  • Inquiries without contract: Deleted within 6 months after last communication.
  • Active client data: Retained during the service relationship.
  • Invoice/accounting records: Retained for 5 years under Turkish tax law.
  • Server credentials shared for migration: Deleted immediately after delivery and handover confirmation.

Security note: Credentials shared for migration/setup are handled confidentially and removed after completion. You should rotate credentials after handover.

Section 07

Your Rights Under KVKK

Under Article 11 of KVKK, you have the right to:

  • Learn whether your personal data is processed
  • Request information on processed data
  • Learn processing purpose and whether data is used in line with that purpose
  • Know third parties to whom data is transferred in Turkey or abroad
  • Request correction of incomplete or inaccurate data
  • Request deletion or destruction under KVKK Article 7 conditions
  • Request notification of correction/deletion to third parties receiving data
  • Object to adverse outcomes from exclusively automated analysis
  • Claim compensation for damages due to unlawful processing

Turkish Data Protection Authority: If no response is provided within 30 days, or the response is insufficient, you may file a complaint with the Personal Data Protection Authority.

Section 08

How to Submit a Request

To exercise your rights under KVKK Article 11, please use the following channel:

  • Email: [email protected]
  • Subject line: Please include "KVKK Request"
  • Response period: Within 30 days from receipt

Your request should include your full name, contact information, and a clear statement of the right you want to exercise. We may ask for additional details to verify identity.

Updates: This notice may be revised periodically due to regulatory or operational updates. Changes take effect when the "Last updated" information on this page is revised.

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