Service Guides

Kernel Host guide

Updated March 2026 8 min read

Kernel Host is the managed hosting baseline for a single site. Delivery is explicit: SSL lifecycle, weekly backups, optimized stack setup, deploy/handover documentation, and outage handling rules.

Operating scope

AreaIncluded baselineNotes
Pricing reference$65 / site / monthAnnual option: $660 / site / year (~15% saving)
SSLInstallation and automatic renewalValidated before/after deployment events
BackupsWeekly automated backupsDaily backup and longer retention available as add-on
Stack baselineOptimized web stack configurationSet per site, not generic shared defaults
Outage handling7/24 response for outagesRoutine requests run business hours (UTC+3)

Operational checklist

01
Provision hosting baseline
Set account/runtime baseline and align stack settings to site workload.
02
Activate SSL and validate HTTPS
Install certificate, enforce HTTPS, and validate redirect behavior.
03
Set backup policy
Enable weekly backups and define whether daily add-on is required.
04
Define support routing
Use [OUTAGE] subject marker for outage incidents; routine issues stay in standard queue.

Boundaries

  • Kernel Host covers infrastructure operations, not new feature development work.
  • Resource limits apply; high-traffic or unusual workloads require scoped planning.
  • No refunds mid-cycle; cancel before renewal to stop next cycle billing.
Operational noteKernel Care can be layered on top of Kernel Host for scheduled WordPress maintenance, rollback-tested updates, and monthly summary reporting.