Kernel Care guide
Kernel Care is the WordPress maintenance service layer on top of Kernel Host. It covers scheduled update operations, rollback readiness, health checks, incident triage, and monthly reporting.
Service scope
| Domain | Included | Output |
|---|---|---|
| Commercial baseline | $119 / site / month (or annual option) | Per-site maintenance subscription |
| Requirement | Kernel Host required | Care is only available on managed Host environment |
| Updates | Core, plugin, and theme updates in controlled cycle | Tracked execution and update notes |
| Safety | Backup + rollback-ready process | Recoverability for failed updates |
| Reporting | Monthly summary output | Visibility on actions, risks, and follow-up items |
Maintenance cycle
01
Review update queue
Classify updates by risk and compatibility before applying anything live.
02
Apply controlled update batch
Run updates in planned order; use staging-first path when possible.
03
Validate critical paths
Check front-end, admin, forms, and key service paths after updates.
04
Publish monthly summary
Share what changed, what was flagged, and what needs next action.
Exclusions
- New pages, design changes, and feature development are separate scoped project work.
- Performance optimization is not part of Care baseline (handled by Kernel Boost scope).
- Content-entry/editorial tasks are outside maintenance scope.
- Care cannot be attached to third-party hosting; Kernel Host is mandatory.
Operational noteCare follows outage boundary from Host: 7/24 for outage incidents, business-hour handling for routine requests. Subscription is cancel-before-renewal, no refunds mid-cycle.